Tales Returns & Refunds
We want you to love every bite, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our food products, we can only accept return requests within 48 hours of delivery.
Contact Support
Email our team at support@talesfood.com with your order number and a photo of the item you wish to return.
Review Process
Our quality assurance team will review your request within 24 hours to ensure it meets our freshness and safety standards.
Return or Disposal
Depending on the product type, we will provide a prepaid return label or instructions for safe disposal of the item.
Refund Issued
Once your request is approved, a full refund or replacement credit will be processed to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing